About The Freight Dude
The Freight Dude is a freight broker, also known as a third-party logistics provider. So what the heck does that mean? Simply: We move your stuff without ever touching it. We are the middlemen; arranging, negotiating, and coordinating on your behalf. We don't own trucks, some of us have never even driven a semi – but we do know a heck of a lot about freight. We breathe it, love it, and we are your experts for any freight related questions. We are constantly renegotiating our bulk rates with carriers so we can pass along our savings to you. What's the catch? There is none. You ask us to quote a shipment, we compare all our negotiated rates with your requirements, and we find you the best solution, customized for your needs. If you want our expert opinion on shipping options, we'll give it to you. If you don't, that's cool too. It's that simple.
The Freight Dude was founded based on the principle "we make freight simple." Gone are the days of countless calls to different shipping companies. A single call to The Freight Dude is all you need. You'll speak to a real person in language that you can understand. We'll give you straight answers and solutions. We'll handle all of the leg work. From paperwork and pickups to equipment, tracking and auditing – we take care of every detail.
We pride ourselves on going above and beyond with everything we do. If you're a first-time shipper or a freight veteran, we will do everything possible to make your shipping process simple. We are striving to set the industry standard in customer service, and we are striving to change the way you think about freight.
No more calling an automated impersonal call center maze. Call The Freight Dude and the phone will always be answered by a real person. Your account will be assigned to one of our freight experts, and you'll be provided with a customized freight solution for each shipment. We'll learn more about your business and industry in order to help you with long-term, easy freight solutions. We're not into dating - we want the marriage. We want each relationship to develop into a long-term partnership, and we'll prove that to you with every interaction.
Our Top Three Service Goals:
The Freight Dude seeks to go above and beyond in regards to service. If you’re a customer or a vendor, you’ll always be greeted with the same top-notch level of service you’ll come to expect from The Freight Dude.
1. Make freight simple
Let us make your life easier. Every email, conversation, meeting, and decision we make all have the same goal in mind: Make freight as seamless and simple as possible.
2. Long-term partnerships
We’ll start out dating, but we really want the marriage.
3. Provide memorable experiences
If you’re a customer, a vendor, or driver, we make certain you’ll be wowed by our service, attention to detail and positive attitude.